The BIFM is the ‘natural home’ of facilities management in the UK. Founded in 1993, the Institute provides information, education, training and networking services for nearly 13,000 members – both individual professionals and organisations. BIFM’s members are responsible for many of the services that support business and other organisations, including business continuity, health & safety, space planning, energy management, maintenance and catering. The Institute is inclusive, working across related disciplines and forming alliances with like-minded professional bodies such as the Chartered Institution of Building Services Engineers (CIBSE), and more recently the Electrical Contractors’ Association (ECA). Increasingly international in outlook, the BIFM is a founding member of networking organisations EuroFM and Global FM. BIFM’s mission is to advance the profession – to consolidate FM as a vital management discipline.

For more information about BIFM, please visit www.bifm.org.uk or call 0845 058 1356

The National Association of Estate Agents (NAEA), the residential sales arm of the National Federation of Property Professionals (NFOPP), is the UK’s leasing professional body for estate agency personnel, representing the interests of around 10,000 members who practice across all aspects of property services both in the UK and overseas. These include residential and commercial sales and lettings, property management, business transfer, auctioneering and land. The National Association of Estate Agents is dedicated to the goal of professionalism within all aspects of property, estate agency and land. Its aim is to reassure the general public that by appointing an NAEA member to represent them they will receive in return the highest level of integrity and service in both sales and lettings, for all property matters. Each NAEA member is bound by a vigorously enforced Code of Practice and adheres to professional Rules of Conduct. Failure to do so can result in heavy financial penalties and possible expulsion from the Association.

For more information about NAEA, please visit www.naea.co.uk or call 01926 496 800

To get the right advice on the perfect tile for your home be sure to choose a retailer who is a member of The Tile Association. The Tile Association checks out any tile retailer, fixer or tile fixing company wishing to join their ranks. It checks their experience, abilities, track record and financial health. Go to the Tile Association website where you can search by town or postcode. You can also download a copy of Your complete Guide to Tiles or Tile it Right, a step by step DIY tile fixing, guide.

If DIY really isn’t for you then you will also find your nearest TTA tile fixer on the website and you can spend your weekend doing the most enjoyable bit – choosing your tiles. The Tile Association are so confident of their members’ workmanship that they have introduced the TTA insurance backed Warranty Scheme especially for TTA Registered Fixers working in the consumer sector and cover is provided for six years after the tiling has been completed. Ask your TTA fixer for details.

Remember you get what you pay for and peace of mind is priceless. To find out more about The Tile Association and the Warranty Scheme go to www.tiles.org.uk or phone 020 8663 0946

The RHA lobbies government on behalf of the road transport industry. Our membership includes small to medium-sized businesses, as well as the vast majority of the UK’S contract haulage and logistics operators – in fact, more than 80 of the Motor Transport Top 100 road transport operators are RHA members. The RHA works hard to be at the heart of a professional and diverse road haulage industry that organisations, government and the public understand and value.

For more information please visit www.rha.uk.net