Advanced Payment Guarantee
When you move, whether it’s within the UK or indeed to or from another country, as long as the move is either collected from or delivered to a UK address, it’s standard practice to pay your removal company in advance. If your mover is a Member of the BAR and you’re a private individual, you can be assured that your pre-payment is protected by an Advanced Payment Guarantee (APG) scheme.
This means that, in the unlikely event that something goes wrong at any point in the move, you are covered. So, when considering other quotations and before committing to any pre-payments, it is worth remembering that every BAR Member is strictly financially vetted and you have the safety net of the APG scheme, so you can have total confidence in using them for your move.
- The total aggregated liability for the scheme for any single Member company failure, and to include consideration for all unfulfilled contracts at the time of the claim, shall be limited to not more than £50,000
- If the work has already commenced, claims are limited to the reasonable costs for completing the work. Any potential claimant is advised to seek guidance from the scheme before accepting a quotation to complete the contracted work.
- The time limit for completing a claim on the scheme shall be not more than 6 calendar months from the date of notification of the insolvency.
- Any proven claim will be settled only after all lodged claims have been fully and finally considered.
For more information, please download the BAR APG Scheme Trust – General Terms
For any customer queries under the BAR APG Scheme, please email apgscheme@bar.co.uk
| Member | Membership Ceased | Company Reg No. | BAR Membership No. | Liquidator Details | Comment |
|---|---|---|---|---|---|
| Pearsons | 20/09/2018 | 05495213 | P010 | CBA Business Solutions Tel: 01162 626804 Email: Leics@cba-insolvency.co.uk / Tracey.logan@cba-insolvency.co.uk |
Company was placed into administration, effective from Monday 8th October 2018
Please download Pearson’s Consumer Guidance Document here |
| Sheppard’s Removals & Storage Ltd | 12/10/2018 | 01006648 | S078 | c/o Nicholas Cusack, Parker Andrews, 5th Floor, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY,
T: 01603 284284, E: Jack.Walker@parkerandrews.co.uk |
Company was placed into administration, effective from Monday 5th November 2018 – Download Confirmation |
Feedback from customers of a former BAR Member
The scheme from my end has been superb, otherwise I would have been nearly £1000 out of pocket. Was really easy with Green’s completing the move without me having to pay them again and claim off you as for that. I would ensure I always use a BAR company in the future and would tell people about it when planning a move.
We are delighted that we will receive compensation for the monies paid in advance to a former BAR Member who unfortunately went in to administration.
Thank you for all your help with this matter. Other than the initial disappointment with the former BAR Member who unfortunately went in to administration we have been very happy with the smooth process of reclaiming our money.
We should like to say that we are very grateful for the excellent and timely service we have received through the APG scheme.
Thank you for such swift action on my application to the BAR Advanced Payment Guarantee Scheme. I had not expected such a turn around and will recommend friends and family ensure they book with BAR accredited removal companies in the future.
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