Advanced Payment Guarantee

When you move home, it is standard practice to pay your removal company in advance. Whilst all BAR members are financially vetted, they understand the concern that customers might feel by paying for their move in advance. Therefore as part of the membership criteria, all BAR Members provide the safety net of an Advanced Payment Guarantee Scheme to their customers.

BAR Member companies will provide you with details of the scheme to which they belong, and whether the cover provided is for moves within the UK only or on a Worldwide basis, and so it is important that you ensure your chosen mover provides the appropriate level of cover for the type of move that you are undertaking. The guarantee applies to private individuals moving home to, from or within the United Kingdom and so you can have total confidence in using a BAR Member company for your move.

The Scheme does of course have terms and conditions, and those full terms and conditions can be downloaded here.

For any customer queries under the BAR APG Scheme, please email

Feedback from customers of a former BAR Member

Thank goodness for your organisation that has been able to compensate us for some of the extra monies we unfortunately had to pay!!

Many thanks to you and your team.

Mrs DZ, Fri 28/08/2020

I am very grateful to the British Association of Removers for recovering at least part of my loss. Thank you for all your efforts.

Mrs JC, Wed 08/09/2020

Many thanks to you all, your hard work is appreciated.

Mr JB, Fri 25/09/2020

Thank you for your assistance with this matter and getting us some recompense for what can only be described as a very stressful experience.

Once again thank you for your help.

Mr WD, Wed 30/09/2020