Project Description


What does Crater do?

Crater’s video estimate solution, SurveyBot, and our included 24/7 support services allow removals companies to easily conduct extremely high quality, accurate surveys without ever leaving the office. With our pay-as-you-go model, you can affordably conduct guided virtual walkthroughs with your private customers, or corporate transferee, over a recorded, face-to-face video chat (similar to a Skype call), that is super simple to use for both your staff and your customers. Or you can quickly outsource any of your surveys to be conducted by one of our staff of expert video surveyors, who will complete the survey with your customer, or transferee, on your behalf (available 24/7 – in English, French, Spanish, German, Swedish).

Because SurveyBot is a secure, online, cloud- based platform, there is no software to download. Fully compliant with the E.U. Data Protection Directive, our included long-term storage of your files allows instant access to your approved staff when needed (which is incredibly useful for sharing survey information with your operations, claims and customer service representatives).

How SurveyBot benefits BAR members?

SurveyBot significantly reduces the costs for a removals companies to provide estimates, eliminating the time and expense of sending a salesperson physically to the property for a survey. This frees up the schedule of a salesperson to be able to meet with more customers each day, and it streamlines the process of generating estimates and proposals. Because a SurveyBot survey is face-to-face and personalized for each customer, it also helps movers build the trust that is so crucial to converting prospects into satisfied clients. We are constantly adding new features to benefit your company and your customers.

The best way to learn more about SurveyBot is to try it out for free for 14 days, with no obligations. For BAR members, we are extending this free trial period to 21 days. Or contact our local Customer Success Manager for UK/Ireland: Dan Start via email or call +44 (0)7717 315523.

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Member No: C551

Crater, 6 Petaluma, Boulevard North, Suite A7, Petaluma California USA

Telephone: +44 (0)7717 315523