We’re thrilled to announce that Yomdel has made its first acquisition and that 360 Perspectives — one of the UK’s primary mystery shopping and market research agencies — is now a Yomdel company!

The acquisition significantly broadens our product portfolio and offers a range of complementary services that we know will deliver an enormous amount of value to businesses across the UK. You can read the full story in our press release here.

Who is 360 Perspectives?
Since launching in 2004, the company has grown its suite of products to offer 360 fantastic solutions that provide incredible insight and help businesses truly understand their market, prospects, customers and employees. They work across multiple sectors, including property, retail, and eCommerce and have conducted over 50,000 mystery shops for the estate agency and lettings industry this year alone.


Here’s just a snapshot of the solutions they provide:
  • Benchmarking projects
  • Buyer behavioural studies
  • Competitor analysis
  • Customer experience measurement
  • Discounting analysis
  • Home valuation experience
  • Industry award measurement
  • Mystery phone calls
  • Online usability
  • Prospect behavioural studies
  • Purchase testing
  • Training effectiveness measurement

Yomdel is the pioneer of 24/7, fully-managed live chat in the UK
A team of highly-trained human operators dedicated to your business is on hand to chat to your website visitors and offer them a fantastic, award-winning service. Whether your objective is to drive more sales, improve lead generation, or offer high-quality customer service, Yomdel can help.

And now we also look forward to being able to offer a whole host of new, extremely valuable services to help drive your business forward!

If you’d like to know more about our range of services and how we can work with you to generate growth for your business, get in touch via our website, or call +44 (0)1403 616000.