BAR Members keep
the wheels turning
When lockdown measures to halt the spread of coronavirus (Covid-19) pushed the UK moving industry to
temporarily cease trading for the first time in its history, BAR Members quickly stepped up to the plate by
volunteering their pantechnicons and personnel to industries under strain, from healthcare to food
distribution. Below, R&S interviews Member companies from across the UK to find out what they’ve been
doing during the lockdown to prepare for a bounce-back to trading.
June 2020 Removals & Storage 13
Dean Harrison, Manager, Barnes of Lincoln
R&S: How have you been putting your resources to
work during the lockdown?
Dean Harrison: In the early days of the lockdown we helped Lincoln County
Hospital with its preparations against Covid-19, bringing their library into store,
moving beds around the country and relocating its oncology department down
the road to Grantham. We also donated a lot of moving boxes to groups that are
producing 3D-printed masks for the emergency services.
R&S: How have you been preparing for a return
to ‘normal’ trading?
DH: We were quick to adopt virtual surveys before the lockdown
came into force, and I’m sure these will be the new normal until the
pandemic is under control. Some customers embrace it while others
are not so keen. But we explain why it’s necessary in the current
circumstances and reassure them that we’ll help them through every
step if they aren’t tech savvy. Another measure of course is the whole
new level of personal protective equipment (PPE) that we will be giving our
staff, as well as adhering to new guidelines – for both staff and customers
– to make sure social distancing is enforced once we’re able to return to
R&S: What’s the situation with regard to staff?
DH: Staff are on furlough. I’ve found it really important throughout
this period to keep in touch with them, to check on their welfare and
make sure everyone still feels like they’re part of the company. To be
honest, it also helps keep me sane.
R&S: Do you have any messages for fellow
DH: Just to do what you can to support your local community, as they’re the ones
you will need to get things moving again.
For more information, visit www.barnesoflincoln.co.uk