Management Skills Training

Introduction to Removals Team Leading

This course is suitable for new or existing Removals Teams Leaders who wish to gain an overview of the skills required to effectively manage a team of removals operatives.

Course Overview

This course has been written by Highways England and aims to provide professional drivers with This one-day course is designed to provide new or existing Removals Teams Leaders with an overview of the skills required to effectively manage and motivate a small team of removals operatives. Throughout the course key operational responsibilities and problem solving techniques are explored.

Course Content

  • The Competitive market – what do removals companies have to do to be competitive
  • What is the Team Leader’s role and the personal qualities needed
  • 6 Approaches/Actions for successful team leadership includes:
    − Recognising the value of the Team Members
    − Involving the team in decisions that affect them
    − Leading by example
    − Being prepared to admit mistakes
    − Dealing with conflict within the team
    − Motivating the team
  • Communication skills
  • Team Leader: Planning and organising activities
  • Team Leader: Controlling Activities
  • The Importance of Customers – Customer Service
  • The British Association of Removers Code of Practice
  • Risk assessment
  • Problem solving for Removals Team Leaders

Price

Members: £199 + VAT
Non Members: £239 + VAT

Other Information

Duration: 1 day
Maximum Delegates: 12
Venues & Dates:
Watford: 1 Apr

BOOK!

To book this course or for more information please call 01923 699 484 or 

Contact Us

Introduction to Removals Team Leading

This course is suitable for new or existing Removals Teams Leaders who wish to gain an overview of the skills required to effectively manage a team of removals operatives.

Course Overview

This course has been written by Highways England and aims to provide professional drivers with This one-day course is designed to provide new or existing Removals Teams Leaders with an overview of the skills required to effectively manage and motivate a small team of removals operatives. Throughout the course key operational responsibilities and problem solving techniques are explored.

Course Content

  • The Competitive market – what do removals companies have to do to be competitive
  • What is the Team Leader’s role and the personal qualities needed
  • 6 Approaches/Actions for successful team leadership includes:
    − Recognising the value of the Team Members
    − Involving the team in decisions that affect them
    − Leading by example
    − Being prepared to admit mistakes
    − Dealing with conflict within the team
    − Motivating the team
  • Communication skills
  • Team Leader: Planning and organising activities
  • Team Leader: Controlling Activities
  • The Importance of Customers – Customer Service
  • The British Association of Removers Code of Practice
  • Risk assessment
  • Problem solving for Removals Team Leaders

Price

Members: £199 + VAT
Non Members: £239 + VAT

Other Information

Duration: 1 day
Maximum Delegates: 12
Venues & Dates:
tbc

BOOK!

To book this course or for more information please call 01923 699 484 or 

Contact Us
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