Vacancy: General Manager QSS

QSS (Quality Service Standards Ltd) is a wholly owned subsidiary of the BAR that provides high quality inspection, audit and certification services primarily to BAR Members.

These services include advice on the implementation of quality standards, as well as auditing and certification, many of which are removals-specific but also include ISO 9001, ISO 14001 and others. UKAS accredited, QSS employs a team of industry-experienced consultants to deliver these services. QSS also provides a full inspection service for new and existing Members on behalf of the BAR. A new position of General Manager QSS has been created to further develop the service offering, and to manage the team of consultants to ensure the highest possible standard of service continues to be delivered to its customer base. The role will have a significant degree of independence from the BAR to ensure the integrity of the audit process, as well as to comply with UKAS regulations. Any potential candidate must be a champion of quality standards and have the experience, ability and personal gravitas to make an immediate impact on this vital part of the Association’s Membership service delivery. A candidate should be a trained auditor, familiar with UKAS requirements for certification bodies, and with ISO 9001, 14001 and if possible, the specific removals and storage standards. It would be advantageous for a candidate to have at least some experience within this or a related service industry sector. Candidates must have the confidence and communication skills necessary to liaise at senior levels with UKAS, BSI and other organisations, and must command the respect of the team of consultants together with a broad range of customers. Based in BAR Head Office in Watford, the General Manager QSS will report to the Board of QSS and maintain an independence from BAR on all UKAS related matters, although there will be a day to day reporting line to the BAR Director General for all service delivery. The successful candidate must be prepared to travel to carry out inspections and audits and to represent QSS and the BAR at various Boards, Committees and groups as and when required for the proper performance of the role.

This is an exciting and challenging opportunity to help shape the future of the Association and applications should be submitted with a covering letter to explain how the applicant would be the right candidate for
this role, together with a comprehensive CV and salary history by email to tracy.britten@bar.co.uk by 31st May 2017.